As a biohazard remediation company, we do a variety of tasks to make sure that surfaces are not only clean but are free of any hazardous residue that might cause health problems. Often that involves the same sort of thing you’d do to maintain your home. It starts with cleaning, of course. Clean surfaces are not only more visually appealing but also are easier to work with for the next step: Disinfecting.

And no, just because it’s clean doesn’t mean there are no infectious organisms present. And there’s often confusion or misunderstanding on that issue. Never assume that because something looks clean that there is nothing hazardous lurking on it. Particles of bacteria, viruses, and fungi are microscopic and cannot be detected with the naked eye. And what’s worse, if the surface is a porous material such as carpet or fabric or even wood, getting what you see clean doesn’t deal with what may have been absorbed into it.

That alone is why we often have to pull out carpet when there is a major blood spill or human or animal fluids like urine. A wet substance will be wicked into the material and drawn beneath the surface. In the case of a carpet, it might even soak into the wood sub-floor and require a tear-out and replacement of the wood.

This is kind of a long explanation, but perhaps you’ll understand now why ‘clean’ doesn’t always mean disinfected. And vice versa.

Unless a product is labeled as a ‘disinfecting cleaner,’ it won’t do both. Disinfectants may not clean. For example, if a surface is greasy, a disinfectant may neutralize infectious organisms but don’t deal with the grease. Same thing with a stained spot. And cleaners won’t necessarily disinfect. That’s why our biohazard crews use both types of products.

What about sanitizing, you may ask. That’s another issue for another post. But you should be aware that disinfecting and sanitizing may be similar, but they are not the same thing. Watch our blog for our upcoming article discussing these two processes. (You can also read an earlier article on the three processes with some detailed information by clicking here.)

As a Washington biohazard and trauma cleanup and remediation company, we are often called on to help in times of grief and anxiety due to traumatic events like accidental death or suicide, and other stressful events. We handle a variety of things in these cases, including referral to counseling before we even start on the physical side of cleaning, repairs and restoration. One thing we are glad to offer our clients is working with their insurance company for them, since often insurance covers at least part of the cost. But if you’ve ever put in an insurance claim, you know that process can itself be stressful and challenging, and it can add more problems to an already traumatic situation.

And that’s where we come in. With our experience in working with insurance companies and their adjusters, we can – with your authorization – step in and handle the claim process for you. We’ll get the required estimates for any cleanup, remediation, and restoration work and take it from there. And what’s more, in many cases we are able to cover your deductible so you have no out-of-pocket expenses.

We understand that recovering from any type of traumatic event is difficult, and we’re here for you 24/7. Our goal is to do what we can to make the process of moving forward a bit easier. Working with your insurance company representatives is just one of the ways we can help. We are a Pacific Northwest biohazard remediation company, and we’ve been offering compassionate care and services to individuals in the greater Spokane, Seattle, and other Washington communities. We also serve certain spots in Idaho and Oregon – check out our service area.

Let us take some of the stress of trauma recovery off your shoulders.

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